AI Answering Service for Trucking & Logistics
HeyVoice.ai AI-powered answering service for trucking and logistics businesses with human support handles incoming calls, screens leads, and manages dispatch and delivery inquiries.
Common Challenges
Logistics calls need 24/7 attention
Missed calls mean lost opportunities
Inconsistent customer experience
High operational costs
AI-Powered Excellence
When customers call about shipping, delivery status, or logistics services, they need immediate attention regardless of the time. Our AI Receptionist captures leads, schedules pickups, tracks deliveries, and logs details instantly in your systems. Our human agents seamlessly step in when callers request to speak with someone directly or have complex inquiries that require detailed information collection and routing to the appropriate dispatcher or logistics coordinator.
24/7 AI-powered call handling
Seamless human escalation
Complete CRM integration
Why Choose HeyVoice.ai?
Powerful features designed specifically for Trucking & Logistics businesses
Custom AI configuration with prompts and instructions tailored specifically to your trucking and logistics business needs and goals
True 24/7 coverage with intelligent call routing and seamless human escalation when needed
Complete call handling including complex scheduling, payment processing, and sensitive conversations
Advanced CRM integration with 7,000+ business tools and custom workflow automation
Dedicated onboarding support with sales engineers and account managers ensuring optimal setup
North America-based receptionists to support callers when needed
Professional representation that adapts to your brand voice and industry requirements
Real Results
Make better business decisions with real-time call data, visualized in every HeyVoice.ai client dashboard. Each call summary is enriched with actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts to predict growth, costs, and ROI with superior accuracy.
of consumers expect an immediate response to a sales inquiry
of lead generation budgets are wasted on leads who are never contacted
of customers who receive excellent service spend up to 14% more
HeyVoice.ai has revolutionized our dispatch operations. We never miss a call and our customers always get immediate assistance.
Robert Martinez
FastTrack Logistics
Frequently Asked Questions
The best trucking and logistics answering services do much more than pick up phone calls and take messages. At HeyVoice.ai, we provide virtual receptionists capable of a wide range of services from call handling, to scheduling, to lead intake, to website chat, and more.
How does HeyVoice.ai help trucking & logistics businesses?
The AI Receptionist from HeyVoice.ai streamlines trucking and logistics operations by handling routine customer interactions automatically — greeting callers, booking pickups, and managing delivery inquiries without interrupting your dispatchers during operations. The system understands logistics workflows, from basic pickup scheduling to complex delivery tracking, and routes calls based on service requirements and driver availability.
Ready to Transform Your Trucking & Logistics Business?
Join thousands of businesses already using our AI-powered voice solutions to enhance customer experience and drive growth.